MYHQ Network Issue

Minor incident HQ - Customer Service (Phone/Email/Chat) EDM - Electronic Direct Mail System
2020-06-04 23:16 +08 · 3 hours, 43 minutes

Updates

Investigating

Dear customers,

We are pleased to inform you that we facing some difficulty with one of our network provider.

You may experience difficulty to call our customer service, our agent might reply your ticket/email delayed and difficulty to access EDM Blue Pack Asia Service.

Our network provider is currently investigating the issues. The current estimated time of completion is 2:00AM (GMT+8)

Thank you for your patience.

November 4, 2021 · 23:24 +08

← Back